Privacy Policy

1. Introduction

Welcome to BoldAsk ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website boldask.com and use our services, including our mobile applications and platforms (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, password, age, nationality, and other registration details
• Profile Information: Profile picture, bio, interests, and preferences
• Communication Data: Messages, feedback, support inquiries, and survey responses
• Poll and Circle Data: Your votes, opinions, comments, and participation in polls and circles
• Career Applications: Resume, contact information, and employment history when applying for positions
• Payment Information: Billing details and transaction history (processed by third-party payment processors)

2.2 Information Collected Automatically

When you access our Services, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers, and browser type
• Log Data: IP address, access times, pages viewed, and referring URLs
• Usage Data: Features used, actions taken, and interaction patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Data collected through cookies, pixels, and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Services
• To create and manage your account
• To process transactions and send related information
• To send administrative information, updates, and security alerts
• To respond to your comments, questions, and support requests
• To analyze usage patterns and improve our Services
• To detect, prevent, and address technical issues and security threats
• To enforce our terms, conditions, and policies
• To comply with legal obligations
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Aggregated Data: We may share aggregated, anonymized data that cannot identify you

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Withdrawal of Consent: Withdraw consent where processing is based on consent
• Opt-Out: Opt out of marketing communications

To exercise these rights, please contact us at privacy@boldask.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our Services. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Services.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our Services
• Analytics Cookies: Help us understand how visitors interact with our Services
• Functional Cookies: Remember your preferences and settings

8. Third-Party Services

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

We use the following third-party services:

• Google Firebase (authentication, database, storage)
• Analytics providers
• Payment processors
• Email service providers

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to these countries.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

12. Disclaimer of Liability

USE AT YOUR OWN RISK: The Services are provided on an "AS IS" and "AS AVAILABLE" basis. BoldAsk makes no warranties, express or implied, regarding the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

LIMITATION OF LIABILITY: To the fullest extent permitted by applicable law, BoldAsk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content
• Any user-generated content, including polls, votes, comments, or opinions
• Any decisions you make based on information obtained through the Services

USER CONTENT: BoldAsk is not responsible for the accuracy, completeness, or reliability of any user-generated content, including poll results, opinions expressed, or information shared by users. Users are solely responsible for their own content and actions on the platform.

NO PROFESSIONAL ADVICE: The Services do not provide legal, financial, medical, or other professional advice. Any information provided through the Services is for general informational purposes only and should not be relied upon as professional advice.

13. Indemnification

You agree to indemnify, defend, and hold harmless BoldAsk and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:

• Your use of the Services
• Your violation of this Privacy Policy or any applicable terms
• Your violation of any third-party rights
• Any content you submit, post, or transmit through the Services

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with applicable laws. Any disputes arising from this Privacy Policy shall be resolved through binding arbitration or in the courts of competent jurisdiction.